Senior Customer Relationship Manager based in LONDON or REMOTE

Job description

Being the point of contact & manage an International Clients Portfolio for the company
Develop & grow the client usage of our service & guarantee the best level of satisfaction
Organise the QBR with clients & create opportunities for Up Sell & Cross Sell
Identify all blockages or problems, work closely with the product team to solve them & provide solution to clients
Work collaboratively with the COO on the set up & management of the sales workflow & organisation
Take the lead on the identification, implementation & management of sales tools & platforms
This role could evolve to a Management position of the CSM team

5 to 8 years’ experience in Digital Advertising Sales, especially in Customer Relationship / Account Management
Experience selling SAAS & Mobile Advertising, ideally in the Mobile Gaming Industry
Knowledge of the Mobile Advertising ecosystem, especially User Acquisition
Experience working in a fast-paced environment in an International & Multi Cultural context
Experience working with Hubspot & other Sales / CSM / Project Management tools
Experience of management of a CSM or Account Management team
Strong interpersonal skills; able to effectively build relationships and trust with internal and external stakeholders
Strongly Analytical & Ability to break down problems into manageable components and think through optimal solutions
Highly organized and capable of balancing multiple priorities
Exhibits Integrity, humility, responsibility, accountability, self-awareness, work ethic, and empathy
Fluent in English, another European language will be a plus

Join an International team of serial entrepreneurs & experimented talents at the early stage of the project
Take the opportunity of getting tons of responsibilities & learn a lot from this
Impact significantly the future of the company with your decisions & actions
Work in a challenging environment without the stress & the pressure from your management
Work with a team of friendly people, with an open mind & a multicultural mindset
Get the flexibility of working remotely or in an office

LONDON

09.11.2021

Engel

Other details

Match criteria

Location

Talent Manager

Phone number:
(020) 8943 501